How to Change Your Voicemail Recording

Normandale uses Microsoft Teams calling, including changing your voicemail greeting. To change your voicemail greeting:

 

Adjust your voicemail settings

To change your voicemail settings, click your profile picture, then Manage Account Calls

In the Voicemail section, click Configure voicemail. Follow the prompts.

Voicemail greeting

To record a new voicemail greeting, follow the prompts record your message. 

Text-to-speech voicemail greeting

To use a text-to-speech voicemail greeting, type one in Your custom greeting under Text-to-speech customized greeting

Note: If you've recorded a greeting, it'll override the text-to-speech option. 

Out of office voicemail greeting

Type your out of office greeting in Your custom out of office greeting under Text-to-speech customized greeting, then choose when you'd like it to play under Out of office greeting

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