This information is regarding fixing your Outlook desktop application to access your email. You can also access your email by going to www.Normandale.edu/email.
If you are prompted to log into a temporary Outlook profile, this means that your Outlook profile has become corrupted or has issues on this computer. A temporary profile has the potential for issues and you want to set up your permanent profile rather than continuing with your temporary profile.
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Delete an Outlook Mail Profile from Control Panel
Delete an Outlook Mail Profile
Please note: This will NOT delete your emails and calendar. Your email and calendar will stay intact. This is only to remove your corrupt mail profile on this computer and to create a new one.
- Close Outlook and close / exit Teams.
- Open Control Panel by clicking the Windows key and typing Control Panel
- In Control Panel, change the "View by:" in the upper-right-hand corner to Small icons then click the Mail icon
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- Click the Show Profiles button.
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- Highlight the profile to be deleted and click the Remove button and delete the Outlook profile.
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- Click OK
Create a new Outlook Mail Profile from Control Panel
Manually set up a new Outlook Profile
- Click on Start and type Control Panel
- Click on User Accounts > Mail (Microsoft Outlook 2016)
- Click Show Profiles
- Click Add and enter in Profile Name: Outlook
- Change the Email Address to StarID@minnstate.edu and enter your StarID password twice
- Click Next and Finish
- Change Always use this profile to the profile you just created.
- Click OK
Then, open Outlook and wait several minutes for your emails and calendar to populate and synchronize.