Signing in to the Zoom Desktop Client

Summary

This article can help with troubleshooting if you are having trouble signing in to Zoom. Sometimes a computer's "Zoom client" gets disconnected, or if used by another person, it can disconnect from your Zoom account through Minn State.

Body

Zoom Desktop Client

  • The Zoom Desktop client allows you to access zoom directly from the desktop of your computer. 
  • The client also "connects" you to your Zoom account if you access Zoom through a link or a web browser.
  • You may still access Zoom through a direct link or web browser, but making sure your "desktop client" is signed in to your Minn State account will ensure the your Zoom meeting runs smoothly.

How to check to see if you're already signed in to the Desktop Client:

  1. Find the icon on your desktop and click on it:
    Zoom client icon
     
  2.  If it shows your account info, check to make sure you're signed in with a MinnState email address (ie - instead of a personal email, or another family member's email, etc.)
    make sure your Normandale email address appears

If you are prompted to sign in, click the "SSO" option: 


sign in using the SSO option and using minnstate as the domain name

 

Details

Details

Article ID: 142102
Created
Tue 3/15/22 6:45 PM
Modified
Wed 3/16/22 9:49 AM