Overview
Kaltura Mediaspace allows users to be able to add closed-caption videos to help improve accessibility and access for viewers. This guide will walk you through how to prepare your Mediaspace videos for captioning and is intended for Normandale instructors.
Preparing Captions for MediaSpace Videos
Note: If you use Zoom to record yourself, make sure to choose the option to save the recording to the cloud. This will automatically upload the recording to Kaltura MediaSpace, where you can edit the captions yourself or add co-editors to help with the editing by following the instructions below.
Step One: Ensure that “Auto Generated” captions have been processed.
For new videos or media in Kaltura MediaSpace:
Captions are generated automatically after the video has been uploaded and processed by the Kaltura MediaSpace servers. Note: Captions might take up to 30 minutes to be processed and completed by the system.
To verify whether your Auto-generated captions are complete, follow the steps below:
1. Select “Reach Caption & Enrich” from the Actions (ellipsis) menu.
2. Look for the "Completed" label. (If it says "Processing," check back in another 30 minutes.)
For older videos or media and media that has been replaced using the "Replace Media" function in Kaltura MediaSpace:
If it is an older video, you have replaced the video using “Replace Media,” or you edited the video using “Launch Editor” before the captions were processed, you might need to “order” the captions for the video. To order machine captions for your video, follow these instructions below:
1. Select “Reach Caption & Enrich” from the Actions (ellipsis) menu.
2. From the Reach Captions & Enrich window, look for "Unit," then from the drop-down menu choose "Normandale Community College".
3. For the "Service Type," select “Machine”
4. Then, once everything looks right, select the blue "Order" button to get your captions processed.
5. After the machine captions are processed, you can choose to edit them yourself, add co-editors to your video(s), and request assistance.
Step Two: Edit captions after requesting the machine captions to ensure any incorrect captions are corrected:
1. From the video, select the menu (ellipsis), and select “Edit”.
For help with captioning, review this video to learn more about the caption editing process.
2. Select the “Captions” tab and then select “Edit Captions”.
3. Before you start editing, first delete the "hidden" one that is displayed by selecting the (x) icon in gray.
4. Next, once you have edited the captions, you will need to change the caption label to reflect that it’s no longer “English Auto Generated” in the video's "settings".
5. To edit the caption's label, first select the "Captions" tab,
6. Select the gray pencil icon next to your recently edited captions labeled “English Auto Generated”.
7. Next, you will be brought to the "Edit Captions" menu. In this menu, you will need to change both the "Accuracy" and "Label" options to best match your revised captions.
8. First, select the "Accuracy" drop-down menu and set the accuracy percentage to "100%."
9. Then, in the Label text box, enter the label "CC-English". Editing caption labels helps students know that the captions have been reviewed by a real person and also helps us identify the authenticity of the captions.
Here are some helpful tips for editing your own captions:
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These symbols >> indicate a change in who is speaking and are very important to understanding dialogue if you can’t hear the voices. Machine captions sometimes insert them where they shouldn’t be. So, if you are the only one talking in the video, remove those symbols entirely.
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You can also identify who is speaking by using brackets to type their name or a short description such as [woman], [man], [Bob], [teacher].
Want help with editing?
Step Three (Optional): Request Assistance if Needed
Two new features in Kaltura/MediaSpace that can be very helpful are the ability to select multiple videos at once and apply co-editors or add them to a "Playlist" at the same time, so you can submit one link to a "Playlist" to ask for help with editing the captions of your videos.
Begin by making a new "Playlist" if you have multiple videos that you need assistance with captioning; follow these instructions:
1. First, check the checkboxes in the top left-hand corner of the video thumbnails next to the videos you would like assistance with captioning. The action options for "Add to playlist", Publish, Delete, and More actions won't appear until a video or videos are checked.
Note: Please select all videos you need assistance with captioning and add them to a playlist first before adding any "collaborators," as doing these steps in reverse can cause the checkboxes to be unchecked and could mean you could lose a bulk of your work.
2. Once you have all of the videos you would like assistance with captioning, select the “Add to Playlist” button.
3. Next, you will be brought to the "Add to playlist" menu. In this menu, you will need to select the button "Create new playlist".
4. Then a text box should appear where the "Create new playlist" was inside the text box; give your new "Playlist" a name you'll be able to remember by typing in the text box. Then, when the name looks good, select the "Create" button to make your new "Playlist".
5. Next, you will be brought to the "Add to playlist" menu with the checkbox next to your new "Playlist" checked. When you're ready, simply select the "Add" button in blue to finish making your new "Playlist".
6. Once your new "Playlist" has been made, it's time to add the Normandale Caption Editing Team as a "Collaborator".
7. After making your playlist, you will then be returned to the "My Media page with the video or videos that you just added to your new "Playlist" still checked.
8. To add the Normandale Caption Editing Team as a "Collaborator first select "More actions" (ellipsis)
9. A drop-down menu will appear under the "More actions" button. Once the menu appears, select "Add/Remove collaborators".
10. Another drop-down menu will appear next to the "Add/Remove collaborators" button. Once the menu appears, select "Add collaborators".
11. Next, you will be brought to the "Add Collaboration" menu. In this menu, you will need to check the checkbox next to "Editor" and in the text box below the "Editor".
12. Then, in the text box below, you will need to enter "normandale" in the search box. Once the suggestion "Normandale Caption Editing Team" appears, you will need to check the checkbox next to "Normandale Caption Editing Team".
13. When everything looks right, select the blue "Add" button in the bottom right-hand corner of the "Add Collaboration" menu to finish adding the "Normandale Caption Editing Team" as a "Collaborator".
Alternatively, you can also add a"Collaborator" to an individual video by using these steps below:
1. First, select the individual video's title you want to add a "Collaborator" from the "My Media" page.
2. Select the menu (ellipsis) next to the "Share" button and select “Edit”.
3. You will be brought to the video's "edit menu"; once the menu appears, select the "Collaboration" tab from the tabs below the video.
4. Next, you will be brought to the "Collaboration" menu. In this menu, you will need to select the dark blue "Add Collaborator" button under "Media Collaborators".
5. Then, you will be brought to the "Add a Collaborator" menu. In this menu, you will enter "normandale" in the text box and then select "Normandale_Caption_Editing_Team (Normandale Caption Editing Team)."
6. Below the text box, you will check the first checkbox next to "Co-Editor"; this is the same as the "Editor" role from the instructions above. Note: You might need to scroll down to see the checkbox.
7. Then, when everything looks right, select the dark blue "Add" button in the bottom right-hand corner of the "Add a Collaborator" menu to finish adding the "Normandale Caption Editing Team" as a "Collaborator". Note: You might need to scroll down to see the dark blue "Add" button.
Step Four: Send Email to Share List of Videos or a Playlist
Now it's time to share your "Playlist" with Normandale Accessibility via email. Follow the steps below to send your "Playlist" via email:
1. From the "My Media" page, select the "user menu" next to the blue "Create" button in the upper right-hand corner.
2. Then, a drop-down menu will appear under the "user menu" button. Once the menu appears, select "My Playlists".
4. You will be brought to the "My Playlists" page. Once this page appears, look for the name of the playlist you just created and select the vertical (ellipsis) .
5. Then, a drop-down menu will appear under the vertical (ellipsis) button. Once the menu appears, select "Share".
6. You will then be brought to the "Share" menu. From here, you can either select the "envelope" icon to open your device's default email app, client, or program, or select the "Copy" button in case the first option doesn't work or if you want to copy and paste the "Playlist" link manually into a new email.
7. In your new email with your "Playlist" link "pasted" or "attached," make sure the "To:" field is addressed to accessibility@normandale.edu, and once everything looks good, just press send.
How to Insert and Caption an Existing Public YouTube Videos (Unlisted and Private Videos Aren't Supported):
You can also caption existing public YouTube videos using a link from within MediaSpace by importing the YouTube into MediaSpace:
1. From the My Media page, select the blue "Create" button from the top right-hand corner.
2. Then, a drop-down menu will appear under the blue "Create" button. Once the menu appears, under "Other Creation Tools" select "YouTube".
3. You will be brought to the "YouTube" import video page. Once this page appears, open a new tab or window in your browser with the video you want to import for captioning.
4. On the source YouTube video page for the video you want to import for captioning, select the share button below the video.
5. You will be brought to the "Share" menu. Once you see the share menu, select the white "Copy" button and then return to the MediaSpace YouTube importer tab or window.
6. Once you have returned to the MediaSpace importer tab/window with your copied link from YouTube, paste the link into the text box.
7. Once the link is pasted into the text box, select the white "Preview" button.
8. Feel free to edit any of the video's details such as "Name or Description" in the window. Then, when everything looks right, select the dark blue "Save" button. Note: You might need to scroll down to see the button.
9. Once you have saved the imported YouTube video, you can take some of these actions with the imported video:
- Follow the previous steps above to request machine captions and edit them as you would a video or media that was already in MediaSpace.
- Submit the original link from YouTube as a URL in your email requesting assistance (be sure to add a co-editor to the MediaSpace link you use and mention that you linked through MediaSpace in your request) or, if you no longer have the original YouTube link, copy & paste the URL from MediaSpace into your Caption Request and mention it’s a YouTube video.
More Resources
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