Applicability
This article applies to all technology equipment issued to employees by Normandale Community College and maintained by the college’s IT Services department. These assets are considered institutionally managed technology and include, but are not limited to, laptops, desktop computers, monitors, and peripheral devices.
Laptop Replacement Cycle Overview
To foster a secure, efficient, and safer learning and working environment, Normandale Community College promotes proactive planning for technology upgrades and replacements. While the lifespan of devices may vary based on usage patterns and job roles, a strategic approach to life cycle management ensures optimal performance, minimizes disruptions, and supports institutional goals.
Benefits of Regular Technology Refresh Cycles
- Security and Compliance
Regular upgrades help maintain compliance with Minnesota State Board Policy 5.23.1.5 – Security Patch Management, ensuring systems are protected against emerging cybersecurity threats and vulnerabilities.
- Operational Efficiency
Standardizing upgrade timelines enables IT staff to deliver faster support, reduce troubleshooting complexity, and maintain a consistent technology environment across departments.
- Enhanced Performance
Modern devices are better equipped to run current software and applications, improving productivity and reducing downtime for faculty, staff, and students.
- Cost Management
Predictable refresh cycles support accurate budgeting and reduce unexpected repair costs. Most devices remain under warranty during their planned lifecycle, helping safeguard institutional resources.
- Sustainability and Strategic Planning
A thoughtful approach to technology replacement contributes to sustainability efforts by minimizing electronic waste and promoting responsible disposal and recycling practices.
Device Standards and Maintenance
To ensure reliable functionality, all institutionally managed devices must be maintained with sufficient memory, storage capacity, and compatibility to support modern operating systems and software applications. IT Services will provide guidance on upgrade eligibility and replacement scheduling based on device age, performance, and support status. The IT service desk can be reached at (952) 358-8181 or submit a ticket here: Service - Tech Support Request