About
A technology asset is defined as any hardware, software, or digital resource that is owned, managed, or utilized by an organization to support its operational functions, service delivery, or strategic objectives. These assets are systematically tracked for purposes of inventory control, maintenance, security, and financial accountability.
At Normandale Community College, the Desktop Endpoint team oversees the full lifecycle of technology assets—from acquisition through retirement—to ensure the integrity and security of campus technology resources. The Technology Asset Manager is responsible for key processes including asset tagging and inventory management, handling recycled and surplus equipment, performing secure data sanitization, and coordinating the redistribution of technology assets across departments.
Endpoint Inventory
At Normandale, the Desktop Endpoint team oversees the identification, monitoring, and redistribution of institutional technology resources throughout their operational lifespan. As part of compliance with Minnesota State system requirements, the team conducts an annual verification of technology inventory to ensure accuracy, accountability, and the safety of both employees and campus systems.
Faculty and staff are encouraged to remain attentive to official communications from the Desktop Endpoint team, particularly when updates or confirmations are required. Additionally, any changes to the location, assignment, or condition of technology assets should be reported promptly to maintain the integrity of institutional records.
Secure Technology Disposal and Recycling
The Endpoint team is responsible for asset oversight and offers procedures for the safe removal or reassignment of state-owned electronic devices that contain data storage capabilities such as laptops, desktop computers, tablets, and external drives. To arrange for equipment collection, please submit a support request here: Service - Tech Support Request
Asset Transfers and Technology Moves
The Endpoint team is responsible for overseeing institutional devices ensures that all university-owned desktops, laptops, tablets, and mobile phones receive a full system refresh whenever reassigned to a new user. This process guarantees that software is current, personal data is thoroughly removed, and inventory records remain accurate. Additionally, the group assists with labeling equipment and managing the disconnection and reconnection of related hardware during departmental re-locations or office transitions. For support with these services, please initiate a help request here: Service - Tech Support Request