Using Honorlock

Summary

This article begins with listing 3 basic reminders when using Honorlock for D2L quizzes. It is followed by giving solutions to 3 of the more relevant problems that have been occurring with students when trying to use Honorlock.

Body

Honorlock Reminders:

  • Honorlock is a Chrome extension for use with Chrome or other browsers as allowed, with the exception of Safari.
  • Honorlock cannot be used on ipads.
  • Refer to the Honorlock Student Resources for more info.

Honorlock privacy:

  • Honorlock is highly protective of you and your data, and has passed all strict privacy requirements of both Minnesota State and Normandale. 
  • Click here for more info on Honorlock's privacy policies.

 

Some more prevalent questions regarding using Honorlock:

1) How do I install and set up Honorlock?

Access your Quiz according to your Instructor's directions.

If you don't already have the Honorlock extension in your Chrome browser, you will be prompted to install it. Click the "I agree" box and "Get Started".

Honorlock extension prompt to agree to terms and add extension to Chrome

 

Next, review and agree to the terms and conditions:

Data Collectinon & Use agreement screen

 

Follow the prompts to verify your identity and testing environment

This may include showing your ID, taking a photo, conducting a room scan, and sharing your computer screen.

When ready, select the blue "Start Assessment" button:

Start Assessment button

 

 

 

3) Can I take the test on campus instead of using my own computer?

Answer: Yes, you may come to campus during regular service hours.

If you do not have the appropriate device, you may come to a Normandale campus computer lab, or to the Make-up Testing Center (Room L2740). Or, contact your instructor for further instructions. 

4) What do I do if I have problems with Honorlock?

Honorlock provides live chat 24 hours a day, 7 days a week, which you can access directly from D2L. Look for the “Livechat” link:

Honorlock Proctoring Support icon menu choosing livechat

Or, look for the chat icon:

pic of chat icon

Details

Details

Article ID: 127908
Created
Thu 2/11/21 6:28 PM
Modified
Mon 10/7/24 2:56 PM