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Services or Offerings?
Accounts and Access
  1. Services
  2. Information Technology Services
Service offerings related to accessing accounts. StarID, Password Reset, Name Change, Temporary & Guest Accounts, Account Provision; Account Deprovisioning.
Application Development
  1. Services
  2. Information Technology Services
Requests for new application development or changes to existing applications developed by IT Application Development Team.
Asset Management
  1. Services
  2. Information Technology Services
Support for tracking, updating, and managing inventory records for IT-owned technology assets
AV & Event Support Services
  1. Services
  2. Information Technology Services
Audiovisual setup and technical support for events, presentations, conferences, and hybrid learning experiences across campus.
AV Projects & Innovation Initiatives
  1. Services
  2. Information Technology Services
Management of AV upgrades, immersive technology pilots, and long-term infrastructure improvements to support evolving campus technology needs.
Checkout Carts for Classrooms
  1. Services
  2. Endpoint Computing
  3. Checkout Devices
Chromebook and iPad carts are available for checkout.
Classroom & Presentation Technology
  1. Services
  2. Information Technology Services
Instructional and presentation technologies deployed in physical and hybrid classrooms to support teaching, learning, and collaboration.
Classroom Equipment Checkout
  1. Services
  2. Information Technology Services
Devices available to borrow as Equipment Checkout.
Classroom Software Request
  1. Services
  2. Endpoint Computing
  3. Hardware and Software
Before faculty leave for the summer, please take a moment to make sure that the software you need is installed on the appropriate classroom, lab computers, and/or remotely accessible. We will be doing a refresh of our software this summer, as we do every year.
Computers, Printing and Devices
  1. Services
  2. Information Technology Services
Service offerings related to Desktop computers, Laptop computers, Printer/Copiers
D2L Brightspace
  1. Services
  2. Information Technology Services
Welcome to D2L Brightspace, the online course management system used by Normandale Community College and all other Minnesota State schools. To login to your course(s), use the D2L link in the header of the Normandale.edu homepage.
D2L Merge & Unmerge Course Request Form
  1. Services
  2. Information Technology Services
Request D2L merged or unmerge classes
D2L User Access Request Form
  1. Services
  2. Information Technology Services
Request D2L user access (add or remove) from a course or shell request form.
Data and Reporting Services
  1. Services
  2. Information Technology Services
Data and Reporting provides support for data technologies at the infrastructure (e.g., servers), integration (e.g., API), and interface (e.g., dashboards) levels.
Duplicate Resolution
  1. Services
  2. Endpoint Computing
  3. Login: User Account Management
Have multiple StarIDs and records? They need to be merged to ensure that all your information is in one record.