Identity 3.0 and sign-in changes - Scheduled Impacts

Beginning Monday, November 2, 2026, students will need to use different sign-in accounts to access eServices, Campus Computers, Printers, and E2E Achieve (Student Success and Retention).  Learn more

SCHEDULED IMPACTS 

  • Password changes will be temporarily delayed: 7:00 PM Sunday, November 1 through 3:00 PM Monday, November 2 

  • E2E / Achieve (Student Success and Retention) unavailable: 7:00 PM to 10:00 PM Sunday, November 1 

GET HELP 

Contact Normandale IT Service Desk by:

  • Opening a Ticket
  • e-mail IT-ServiceDesk@normandale.edu
  • Calling (952) 358-8181
  • Stopping by L1701
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Identity 3.0 and sign-in changes
Minnesota State is implementing Identity 3.0 (IAM 3.0), a modernization of the identity and account management system used throughout Minnesota State colleges and universities. Identity 3.0 will replace the current Enterprise Identity Management system and improve how accounts are managed across campus and enterprise systems. Most employees should experience little or no change to their login experience. Students and employee-students may see changes to some login processes after migration.