My Recently Visited Services
Faculty and staff can request software to be installed on their device, in a classroom, or in a computer lab. Many commonly requested software titles are available to install via self-service on faculty and staff devices only. All classroom and lab installations will be handled by ITS.
Service offerings related to accessing accounts. StarID, Password Reset, Name Change, Temporary & Guest Accounts, Account Provision; Account Deprovisioning.
Normandale Community College provides student computers and printers around campus. The majority of the computers are located in the two computer labs.
Data and Reporting provides support for data technologies at the infrastructure (e.g., servers), integration (e.g., API), and interface (e.g., dashboards) levels.
Service offerings related to File Sharing, Storage and Servers and more.
Help with Workday technical issues not specific to HR or Finance
Before faculty leave for the summer, please take a moment to make sure that the software you need is installed on the appropriate classroom, lab computers, and/or remotely accessible. We will be doing a refresh of our software this summer, as we do every year.
Request D2L merged or unmerge classes
Using ImageNow / Perceptive Content, the document imaging solution provides management support for electronic content, such as documents, files, and photos. ImageNow / Perceptive Content also allows automated workflows to increase efficiency and productivity.
Request the installation/setup of existing hardware/equipment, request a new computer, request a laptop (instead of a desktop), or request computer peripherals.
Project Requests are required for major application enhancements and the purchase & Implementation of new applications.
Professional audiovisual integration for academic, administrative, and public spaces
Service offerings related to D2L Support, Media Support, and Instructional Technology
Service offerings related to Cloud-based software, Standard software, Software installations, Update & Licensing
Service offerings related to Microsoft Teams for Phone Calls
Service offerings related to Normandale Network, VPN, Wireless connection and more
Service offerings related to report a Security incident, phishing attempt or anything unusual, tools that safeguard Normandale computing resources and more.
Service offerings related to Classroom, Conference room technology issues
Requests for new application development or changes to existing applications developed by IT Application Development Team.
IT Consultative Services provide guidance and insight on new ideas and technologies