Service offerings related to accessing accounts. StarID, Password Reset, Name Change, Temporary & Guest Accounts, Account Provision; Account Deprovisioning.
Requests for new application development or changes to existing applications developed by IT Application Development Team.
Support for tracking, updating, and managing inventory records for IT-owned technology assets
Audiovisual setup and technical support for events, presentations, conferences, and hybrid learning experiences across campus.
Management of AV upgrades, immersive technology pilots, and long-term infrastructure improvements to support evolving campus technology needs.
Instructional and presentation technologies deployed in physical and hybrid classrooms to support teaching, learning, and collaboration.
Devices available to borrow as Equipment Checkout.
Service offerings related to Desktop computers, Laptop computers, Printer/Copiers
Welcome to D2L Brightspace, the online course management system used by Normandale Community College and all other Minnesota State schools. To login to your course(s), use the D2L link in the header of the Normandale.edu homepage.
Request D2L merged or unmerge classes
Request D2L user access (add or remove) from a course or shell request form.
Data and Reporting provides support for data technologies at the infrastructure (e.g., servers), integration (e.g., API), and interface (e.g., dashboards) levels.
Service offerings related to Email and calendaring services for faculty, staff and students through Office 365.
Service offerings related to File Sharing, Storage and Servers and more.
IT Consultative Services provide guidance and insight on new ideas and technologies
Service offerings related to report a Security incident, phishing attempt or anything unusual, tools that safeguard Normandale computing resources and more.
Support for online, hybrid, and technology-enhanced teaching through academic software platforms, engagement tools, and ADA-compliant instructional resources.
Consultation and support for designing modern instructional environments that promote engagement, accessibility, and adaptability for various pedagogical methods.
Full-service media and document production, including video, captioning, printing, and finishing services for academic and administrative needs.
Service offerings related to Normandale Network, VPN, Wireless connection and more
Service offerings related to Microsoft Teams for Phone Calls
Power BI is a business analytics service by Microsoft. It aims to provide interactive visualizations and business intelligence capabilities with an interface simple enough for end users to create their own reports and dashboards.
Smart dashboards allow users to interact with data.
Service offerings related to Cloud-based software, Standard software, Software installations, Update & Licensing
Student workers can obtain a student worker (employee) account.
Training for a wide range of technology solutions
Requests for web services assistance.
Help with Workday technical issues not specific to HR or Finance